Public Interest Disclosure Procedures

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We comply with the Public Interest Disclosure Act 2013 (Act). Information about the Act and how to make a public interest disclosure can be found here on the Commonwealth Ombudsman website. Our Public Interest Disclosure policy and procedures are published on our website.

The public interest disclosure scheme supplements existing avenues for complaints and investigations, and provides protection to persons who make disclosures under the Act.

If you are a current or former ‘public official’ under the Act and you become aware of serious wrongdoing at Efic, you’re encouraged to report this. Please provide as much detail of the allegation as you can.  A public interest disclosure can be made to of these Authorised Officers:

  • Swati Dave, CEO and Managing Director
  • Stuart Neilson, Chief Financial Officer and Chief Risk Officer
  • Peter Field, Chief Customer Officer
  • John Pacey, Chief Credit Officer
  • John Hopkins, Chief Operating Officer and General Counsel
  • All of the above.

You have the right to make an anonymous public interest disclosure.  It may help us investigate your disclosure if you provide your contact details because the person investigating the matter may need to clarify certain facts with you.

Efic’s Privacy Policy sets out our personal information handling practices, including details on how to access or correct the personal information that we hold about you. It also contains information about how you can contact us, and how you can make a complaint to us if you believe we have breached your privacy.

By phone:

02 8273 5333, and ask to speak to a PID Authorised Officer. 

By post:

Attention: Efic PID Authorised Officer,
Level 10, Export House
22 Pitt Street
Sydney NSW 2000.

By email:

Please complete our online form below. It is not mandatory to complete the contact details fields.